Date of Award
1985
Document Type
Dissertation
Degree Name
Doctor of Philosophy (PhD)
Abstract
To evaluate an expanded version of Ilgen, Fisher, and Taylor's (1979) model of feedback effectiveness, measures of organizational characteristics, ratee perceptions of the appraisal process, and ratee intentions to change were collected from paying and receiving tellers (n = 163) in three banking institutions. Regression analysis indicated that four organizational characteristics: (a) openness surrounding the appraisal process, (b) frequency of evaluation, (c) participation in the performance feedback session, and (d) quality of the rater-ratee relationship were significantly related to ratee satisfaction with the appraisal process which, in turn, influenced (a) ratee intentions to turnover and (b) ratee intentions to file a formal grievance. Overall, the results partially support Ilgen et al.'s model, emphasize the importance of ratee satisfaction with the appraisal process in performance appraisal implementation, and demonstrate the need to include variables such as organizational characteristics, ratee perceptions of the appraisal process, and ratee intentions to change in models of performance appraisal effectiveness.
Recommended Citation
Platz, Stephanie Jeanette, "Organizational Characteristics Affecting Ratee Perceptions of the Appraisal Process and Ratee Intentions to Change (Performance Appraisals)." (1985). LSU Historical Dissertations and Theses. 4149.
https://repository.lsu.edu/gradschool_disstheses/4149
Pages
109
DOI
10.31390/gradschool_disstheses.4149